Hospitality Not Just Our Business But Our Passion

Sunday, 2 November 2014

PERDANA EXPRESS





Malaysia has some very well built highway (North-South Highway / East-West Link) which makes the bus travelling so easy. Every year, there are millions of commuters travelling around Malaysia via express bus service. With the increasing in demand, Malaysia has over 200 bus operators running express bus service across the country, from Singapore all the way to the border of Thailand, Hatyai.



ExpressBusMalaysia.com is created with the vision to provide the most comprehensive express bus service information in Malaysia. ExpressBusMalaysia.com collected the price, departure, route information of express bus service in Malaysia via several websites and on-site visit to some of the bus terminals. It is important for the tourists or commuters to find out about the schedule before they travel, thus this website is created to makes tourists or commuters life easier.



There are many express bus companies in Malaysia such as Konsortium Express, Transnational Express, Sri Maju Express, Perdana Express and many more. Some coach companies actually provide a super VIP seats with a big leg space with comfortables seats. Starmart Express even provide a massage seats to ensure the users can enjoy a good massage along the journey to the destination. Some companies such as Five Stars Express and First Coach Express actually provides double deck bus and comes with in bus entertainment, where the users can enjoy movies in the bus. Other companies such as Aeroline Express and Transtar Express actually provide food on board as well.

Nowadays there are even some bus booking websites available online. The schedule are mostly real-time and the tourist can catch a bus ticket before they travel to Malaysia. One of the most popular website with comprehensive route in Malaysia is BusOnlineTicket.com. The website has online booking service for some of the most famous route including bus from Kuala Lumpur to Penang, coach from Singapore to Kuala Lumpur etc.

There are some advice shared on how to choose the best bus companies to serve the needs so that users can bear in mind when choosing the companies:
  • punctuality of the bus departure timing
  • cleanliness in the bus
  • comfortable seats
  • good and friendly bus driver
  • well known route for the companies


Perdana Express is one of the company that provides express bus service which is well known by the users in Peninsular Malaysia. Perdana Express established since year 2010 and it almost four years right now. Recently, Perdana Express provide new services to satisfy their customers by provided two double decker buses into their line of buses. Perdana Express bus was built and powered by 12 litres of Scania engine and capable to generate up until 420 horsepower.



All of Perdana Express buses are registered under the permit of Tiara Persona Sdn Bhd is located at Kelantan as stated on each of the buses.




Among other features of this bus are :


Perdana Express' buses can accommodate a total of 45 passengers at a time. Once stepped into the interior of the bus, Perdana Express offers seating arrangement Super VIP or 2+1 with the chair of the comfortable types of APM. Perdana Express bus provide an adjustable television for the users to watch the dvd for family entertainment which controlled by the driver bus. Perdana Express bus priortize users's safety and comfortability by providing seat belts for each sits and an adjustable seats. In addition, internet browsing can be done in the Perdana Express buses. WiFi or Wireless Fidelity on the bus has been introduced by the bus companies like Odyssey, which is a short bus linking Malaysia and Singapore. Perdana Express is also moving towards the same by providing these services in their own buses and Perdana Express stated their password "ekspresperdana" through a sticker on the bus's mirror. Moreover, Perdana Express buses provide a socket to be used by the users beside of each chairs.


2 + 1 seating arrangement or Super VIP
single seat 
the receipt given to the users


The users could purchase for the service from the counter of a bus terminal and will be given a receipt as an evidence of the purchasing of the sit or the user might purchase for the sit through online though. Perdana Express had provided a website where the users could purchase the sit which was http://www.ekspresperdana.com.my/Member/Member.asp?pageID=1. Moreover, Perdana Express also have an account of facebook too at https://www.facebook.com/ekspres.perdana where they marketized and informed their progress from time to time.



All things has its pros and cons as well as Perdana Express. From my experience, for the first time I took Shamisha from Penang to Kelantan and there were also few times I took Shamisha and the bus was having bad condition each time of the journey. Then, I took Mutiara Express or Perdana Express every time I went back my hometown. I feel more secured later on that. However, there were some of the users complaint that Perdana Express bus are not good at time management because the bus arrived at the terminal bus late than the exactly time it supposed to arrived. There were rumours said that the driver of the bus drive the bus with a high speed which was over the limit it should be. Not everything are perfect right ? Perdana Express would accept it their own weaknesses and turn it into something give benefits toward the users of Perdana Express.


Overall, almost everything is perfectly level, interior design of Perdana Express bus lighten up the benefits of Perdana Express and make passengers feel comfortable when there were in the bus. The bus driver was driving the bus with prudence in order to ensure the safety of passengers.



Perdana Express truly applied their favourite quotes into their service management where "SELAMAT & SELESA" which means Perdana Express always provide safe and comfortable services towards their consumers. Regardless, congratulations goes to Perdana Express.


Sources :
  1. http://hijaz2402.wordpress.com/2010/12/11/dbs-3000-bas-dua-tingkat-daripada-ekspres-perdana/
  2. http://kuncirahsiahati.blogspot.com/2011/08/bas-sani-express-vs-bas-perdana.html (user's feedback)
  3. http://www.ekspresperdana.com.my/Main/Main.asp?pageID=3
  4. http://www.expressbusmalaysia.com/bus-company/perdana-express
  5. https://www.facebook.com/ekspres.perdana/about?section=bio

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